Legal
Privacy Policy
True Heart ("we," "us," or "our") is operated by Bella Truehart LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit trueheartapp.com or sign up for early access to our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
1. Information We Collect
We collect only what is necessary to operate and improve our service:
- Email address — when you submit the alpha access application form.
- IP address — collected automatically to prevent abuse and rate-limit submissions.
- Browser/device information — your user agent string, collected automatically with each request.
We do not use tracking cookies, third-party analytics platforms, or advertising pixels on this site.
2. How We Use Your Information
- To contact you about alpha access, product updates, and launch announcements.
- To prevent spam, abuse, and fraudulent submissions.
- To understand the general makeup of our early audience.
We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. Email Communications
By submitting your email address, you agree to receive communications from True Heart related to your alpha application and product updates. You may unsubscribe at any time by replying to any email with "unsubscribe" in the subject line, or by contacting us directly.
4. Data Storage & Security
Your information is stored on secured servers. We implement industry-standard security measures including encrypted connections (HTTPS), prepared SQL statements to prevent injection attacks, and CSRF protection on all forms. While we take reasonable precautions, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your email address and submission information for as long as is necessary to fulfill the purposes described in this policy, or until you request deletion. To request removal of your data, contact us through the form on our Contact page.
6. Third-Party Services
We use the following third-party services in the operation of this site:
- Mailtrap — transactional email delivery. Your email address is transmitted to Mailtrap solely for the purpose of sending you a confirmation. See Mailtrap's Privacy Policy.
- Google Fonts — typography assets loaded from Google's CDN. See Google's Privacy Policy.
7. Children's Privacy
This site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent to receive communications at any time.
To exercise any of these rights, please reach out via our Contact page.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will note the revised effective date at the top of this page. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
10. Contact
If you have questions or concerns about this Privacy Policy, please reach out through our Contact page.